Professional Services

Take Your Team’s Skills to the Next Level

Expand your testing knowledge and skills with a wide range of professional services for software testing. Choose from premium support, onsite and remote training, certification programs, and additional services. Our industry-leading software development experience and mature technologies enable us to offer innovative solutions, unparalleled support, and the tools you need to remain competitive in an increasingly software-driven world.

Premium Support

Need a deeper level of support from Parasoft? Select Premium Support with these advantages:

Prioritized support cases and higher service level agreements (SLAs).
Assigned Customer Success Manager and Product Support Specialist to help meet your critical business objectives and milestones.
Access to a team of experts with specialized mentoring resources.
Allotment of services hours to be used for various implementation activities. Discounts on additional purchased Professional Services.
Direct feedback to Parasoft Product Management on roadmap and direction.
Scheduled or standby support to mitigate risk for key implementation milestones.

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Training and Certification

If you’re ready to learn more about using the extensive capabilities of your Parasoft products, we offer both training and certification programs. Contact your account team for more information.

Parasoft 360 Online Training

You already have access to the comprehensive online, on-demand educational courses, which are included with your product subscription and available through the Customer Portal. When you successfully complete an online course and pass the associated tests, you’ll receive a certificate of achievement.

Onsite and Remote Training

Set up in-depth training for your team to gain experience using Parasoft tools. Whether performed onsite at your location or facilitated remotely to a distributed team, Parasoft solution experts will provide you with extensive knowledge on the capabilities of the products, including:

Complete real-world exercises based on topics aligned with your requirements.
Hands-on training that directly applies to the work your team is performing.
Discussions tailored to your organization’s needs.

Certification Programs

For those looking to become experts with API testing and service virtualization, Parasoft offers Subject Matter Expert (SME) Certification programs for both Parasoft SOAtest and Virtualize. They enable you to begin real work as you create your own team of internal experts.

These programs are recommended for small groups of individuals who will become the go-to people in your testing center of excellence (CoE) and include:

Infrastructure setup to support the environment capable of executing test cases.
Onsite or remote training to establish strong foundation knowledge of the solution(s).
Advanced workshop sessions that include mentoring and hands-on use case development.
Certification testing of assigned resources by Parasoft subject matter experts.

Additional Services Offerings

Parasoft offers a wide range of additional Professional Services offerings, including:

Consultant on demand. A flexible offering designed to work how you work to get access to the resources you need when you need them.
QuickStarts. Time-to-value-focused services include complete installation, instructor-led training, use case development, and workshops. A QuickStart exists for every Parasoft solution.
Tailored services. Available for those customers who need assistance from Parasoft experts, we can tailor a specific service delivery plan to address your project objectives.
Tool qualification. Parasoft offers Tool Qualification Kits for regulatory compliance including FDA, D0-178C, ISO 26262, ISO 21434, and more.

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Boost Team Productivity With Professional Services