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How to Validate & Test AI-Infused Applications at Scale
In this blog, we break down what makes testing generative AI-driven software systems so different and how Parasoft helps you test these systems with the right mix of simulation, automation, and AI-powered validation.
In this blog, we break down what makes testing generative AI-driven software systems so different and how Parasoft helps you test these systems with the right mix of simulation, automation, and AI-powered validation.
Generative AI (GenAI) applications are showing up everywhere—from customer service bots that answer your questions to internal tools that help employees get things done faster. They’re getting smarter and more capable by the day.
But if you’re responsible for testing software, you’re probably facing a new kind of headache.
How do you test something that doesn’t always give the same answer twice? GenAI systems rely on probabilistic models, so the same input can produce different outputs each time. This means the usual testing strategies and tools just don’t cut it anymore.
If you’ve ever tried to test a chatbot or LLM-powered applications, you’ve probably hit at least one of these snags:
It’s not that AI-driven applications are flaky. It’s that they’re dynamic. And if we want reliability, we need to rethink our testing approach.
If you’re building or testing GenAI-infused applications, you’ve probably heard a lot about the model context protocol or MCP.
So, what is it?
MCP is a new protocol designed to make it easier for large language models (LLMs) to interact with external tools and environments, which can be implemented on top of APIs in a structured, standardized way. Think of it as a common standard for how applications provide context and executable actions to LLMs.
Because until recently, AI-to-tool integrations were often messy and custom-built.
Each team had to invent their own way of connecting different LLMs to external functions, each with its own quirks, APIs, and formats, leading to fragmented integrations and more complexity for developers. MCP is gaining popularity because it solves these problems by:
Major players in the generative AI space are adopting MCP-based interfaces, and we’re already seeing a rise in available MCP servers. As the protocol continues to gain momentum, teams are looking for better ways to test these increasingly AI-integrated workflows.
That’s where Parasoft’s solutions provide development and QA teams with a codeless test strategy.
Parasoft is one of the first testing platforms to natively support testing and service virtualization of MCP servers, enabling teams to validate and simulate the external tools and services that generative AI agents depend on to perform tasks.
Teams are able to test AI-driven workflows in a predictable, scalable way, no matter how complex the logic or how many tools it needs to call. So, let’s dig deeper into how your team can get more testing support for AI-infused applications that rely on MCP.
Parasoft SOAtest makes it easy to build, execute, and scale functional tests for MCP servers, while also supporting the broader testing needs of enterprise systems. Whether you’re validating tool calls from generative AI agents and LLMs or testing traditional APIs, you get the flexibility and power you need.
You can:
What many teams find valuable is that they gain the ability to handle complex, heterogeneous environments. It supports over 120 message formats and protocols, including REST, GraphQL, gPRC, MQ, JMS, SOAP, and more, making it ideal for organizations that need to test interconnected systems across modern and legacy architectures.
And because SOAtest understands the structure of MCP, you don’t have to write custom wrappers. You can build clean, maintainable test flows that scale across projects and teams, whether you’re testing AI-powered systems, traditional API-based applications, or both.
When you’re testing an AI-driven application that relies on external tools—like APIs, business logic services, or internal utilities—you need those dependencies to behave predictably. But in real-world environments, that’s not always possible.
Services might be unavailable, rate-limited, or too unstable to support consistent testing. And with generative AI systems that use the Model Context Protocol (MCP) to call these dependencies, the complexity increases.
Parasoft Virtualize supports the simulation of MCP servers, enabling teams to model and control the behavior of the tools and services that GenAI applications depend on. This makes it possible for you to test AI-infused applications in a stable, isolated environment, and without needing access to the live systems behind them.
With Virtualize, you can:
Whether your LLM-based application is retrieving account information, performing calculations, or triggering business workflows through MCP tools, you’re able to test those interactions with full control over tool behavior. That means fewer surprises in production and more confidence in the reliability of your AI-driven features.
Of course, one of the most difficult aspects of testing GenAI systems is validating the actual responses, especially when they don’t follow a fixed format.
For example, your LLM-based functionality might produce any one of the following responses:
"Sure, your balance is $200."
Or: "You currently have $200 in your account."
Or even: "According to our records, your balance is two hundred dollars."
They’re all correct, but writing assertions to handle that variety can be brittle and downright impossible with traditional validation tools.
That’s why SOAtest includes two built-in generative AI-powered features designed specifically to tackle this challenge: the AI Assertor and the AI Data Bank.
Instead of writing rigid validations, you simply describe the expected behavior in natural language. For example:
"The response should confirm the account balance is $200 and include a polite acknowledgment."
The AI Assertor leverages GenAI to check that the AI-generated response matches the described expectations. This makes it ideal for validating conversational outputs and dynamic content from GenAI workflows, without requiring exact matches.
When you need to extract and reuse data between test steps, like capturing a name, balance, or reference number, the AI Data Bank lets you define the extraction logic in natural language. It identifies the right data from previous responses and passes it forward automatically, eliminating the need for hard-coded or complex definitions of what to extract.
Together, the AI Assertor and AI Data Bank make it easier to:
These capabilities are part of what makes SOAtest such a powerful solution. Not just for traditional functional testing, but for modern, AI-infused systems where both tool behavior and conversational output must be tested intelligently and at scale.
Testing GenAI applications introduces new complexity, but with the right testing tools, it becomes a manageable, scalable part of your software quality strategy.
Parasoft helps you meet this challenge with a platform that:
Whether your AI-infused application is answering customer questions, executing business functions, or integrating across microservices, you should still have the confidence to test thoroughly and scale intelligently.
Ready to see how to validate and test AI-Infused applications with an expert?